The masseuse was a too light initially but got the hang of it later on when told to put more pressure- she worked hard. I hear excellent things from my friends about their top masseuses- they are also very flexible with bookings which is so good!
I've had a pedi here a few times now and am always happy with the level of service. Chiara is always meticulous and easy to talk to and the pedicure lasts for weeks. The spa are lucky to have her!