Lovely visit! Felt like a really local store with great people and a friendly atmosphere. Whole experience was perfectly relaxing, only rating a 4 instead of 5 because I asked for 1 inch of the length and it was a solid 5inches on the floor (even prompting the second hairdresser to say 'someone's being brave' not realising I hadn't asked for it). Luckily I'm not precious about my hair and the cut is nice. Suppose at least I won't need one for a long time! Fit me in the time scale I needed and was a great blow dry.