The salons small and compact and no smell of chemicals which is good. relaxing and disciplined. The hand scrub was minimal just top of hand, wash off but then no hand cream. odd after a scrub. I did not have a top coat on nails but to be fair I was talking and maybe Tabi was distracted when I went to dry nails in commercial dryer.pleasant salon but I think they adhere to strict timelines so if you've talked too much therapist has another appointment to do.