I usually do my brows here and got a diff person. Not happy with it at all. There is still some hairs left and they trimmed it in a way there is so much bulk in one area. Brows are not super straight. I was not able to fully see everything since I was made to look in a big mirror instead of a hand held one like usual. Disappointing honestly. I hope to see my usual eyebrow lady for a more positive experience.