Fairmount Spa Reviews

712 High Road, North Finchley, London, N12 9QD

Check availability and book online

Reviews are written by customers after their visit.

4.4
1165 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The staff here are very unorganised, rude and do not really seem interested in you. On many occasions there has been no one at the reception desk on arrival and I have stood there waiting like a lemon. They also seem to have a problem and get a bit irritated when I say that I have an voucher from treatwell? I like using treatwell due to the loyalty points, its easier to manage my bookings etc yet they make me feel very uncomfortable everytime I have paid via this way -why advertise on treatwell if you have an issue with your customers to pay with it?? ridiculous.
Great pedicure. One of the best I've had. Lots of care taken and very relaxing.
I have visited Fairmont Spa for a few years now but on the last two occassions my treatments have been below par. The lady began my pedicure which was going fine, she had then said she'd finished (and forgot to cream my feet and massage them) and brought another girl over to put the nail polish on my feet. She began painting my toes to when I realised she was not using shellac polish which is what I had paid for. She then had to clean my toes and start again. I asked for french polish and it was painted on very thin and very wonky! When she asked if it was okay I said I just want to get out as I have been here for nearly 2 hours, she then responded and said "I know the polish doesn't look great but its the best I can do because of the way my colleague filed your toes"! I wont be returning to fairmont as the professionalism has slacked over the years.
The staff were really friendly and nice.
Had a pedicue and it was thorough and very relaxing, staff were polite. Would go back.