I had reflexology treatment just over a week ago and Sam was very knowledgeable and friendly and I thought I was in good hands. Also checking if the Pressure was okay and letting me know about any concerns that she found while doing in Reflexology. I would recommend this treatment to everyone. The room was nice and warm with relaxing music. You can hear a little noise when someone is coming down the stairs but I was relaxed enough not to care. I will go back for another one.