Essentia Spa Reviews
Within Heathrow Allied Health 625 Sipson Rd, Sipson, West Drayton, UB7 0JE
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291 reviews
Disappointed by Essentia Spa: A Missed Opportunity for Relaxation
My recent visit to Essentia Spa left me feeling anything but rejuvenated. From the moment I stepped through the door, it was clear that this establishment lacks the charm and quality one would expect from a reputable spa.
The ambiance was anything but tranquil; instead of soothing music and calming scents, I was greeted by the sound of construction and the smell of cleaning chemicals. It was hardly the serene escape I had hoped for.
The staff's lack of professionalism was evident from the get-go. The receptionist seemed more interested in gossiping with her colleagues than attending to guests, and my appointment started late due to disorganization behind the scenes.
As for the treatment itself, it was utterly forgettable. The therapist's technique was amateurish at best, and instead of feeling relaxed, I found myself tense and uncomfortable throughout the entire session. It was clear that the staff lacked proper training and expertise.
To make matters worse, the facilities were in a state of disrepair. The changing rooms were dirty and unkempt, and the amenities were outdated and in desperate need of an upgrade.
Overall, my experience at Essentia Spa was a complete disappointment. From the lackluster service to the dismal facilities, it's clear that this establishment falls far short of delivering the relaxing experience it promises. Save yourself the disappointment and seek out a spa that actually cares about its customers' well-being.
A wonderful, caring and very professional service. I have been coming to Essentia Spa for over 10 years and I can honestly say it has been the most amazing experience every time. The service and staff are of a first-class standard and they genuinely care about you and the treatment they are providing. I have recommended Shamila and her team to all my friends and family. You will not regret booking your treatment with Essentia Spa.
It was so amazing treatment I had...I can c the diffrance after just one section..I m going to take my rest 2 treatments which they booked for me in advance...very nice clean invoirment and healthy.staff is very friendly and helpful aswell..shamila is great person and advertise to u very helpfully the way u find good treatment for u skin..
Treatment by Shamila at Essentia•Facials - Micro Needling
Verified review
I had Masooda as my therapist (I can't choose her as an option to leave a review) but she was really considerate throughout the whole session. Really welcoming too, had some good chats and left my hands and feet feeling really relaxed and moisturised!
Treatment by Shamila at Essentia•
PedicureShow all…
Verified review
I really enjoyed it and I highly recommend it!
The staff is very friendly but full of hospitality.
The massage has just a right balance, so I felt so relaxed.
Treatment by Shamila at Essentia•Head Massage
Verified review
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