The bikini wax was ok. The leg wax has left me with stubble rather than a smooth finish and large patches were missed. The pillow on the beauty bed seemed unclean - was not covered with the paper and had other people’s eyelashes on it. I wasn’t left alone to get changed or unchanged which I found uncomfortable. The nails took an hour longer than they should have - nails were trimmed to the right length then filed vigorously there is barely anything left, the finish is neither smooth nor tidy. I am really disappointed especially after being in the salon for over 3 hours just for gel file and paint on hands and toes and a bit of waxing!!!