This was a birthday present from my work. I loved the hotel, it was well presented, clean and ideal. The staff that work there were really good at their job. The Spa area itself was packed, but it was a weekend so it was always going to be.
We booked a "luxury" two day, one night spa break and we ended up leaving straight after breakfast. We didn't realise that when we paid hundreds of pounds we'd be sharing the pool/spa with screaming kids.
Our "three course dinner with bottle of prosecco" actually meant "you'll go down to dinner only to be told the bottle is in the fridge in your room, so are therefore forced to buy more drinks"
Bedroom was lovely apart from the uncomfortable beds that wobbled. A good nights sleep was not had by either of us.
Food was amazing and the people were very friendly.
Really enjoyed the massages and treatments provided. However was disappointed to find out that we did not have the same room type (executive room) as those provided to 2 people staying in a room. When we booked we were told that the triple room would be the exact same as the double room but would just have a sofa bed put in. However this was not the case as the double room had a bigger bed, dressing gowns, toiletries etc and other perks which we missed out on etc
Lovely day, there was a shortage of pool loungers, the aircon was a bit harsh in the changing rooms and the gym could do with music but otherwise it was perfect- thank you :)