Esprit Spa & Wellness at Crowne Plaza Reading East Reviews
Wharfedale Road, Winnersh Triangle, Wokingham, Reading, Berkshire, RG41 5TS
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703 reviews
A fantastic deal, great value for money.
No nasty surprises, have already recommended to several friends!
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Felt very welcomed from the start! It was a very quiet day, not packed with loads of people, really enjoyed it! Staff at the spa were very helpful, the food at the restaurant was good and service from the waiters 10 out of 10 !
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All good. More a pool with beauty than a spa. Good value for money when you do the overnight package though
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Shame all treatments were booked and not enough beds by the pool however was nice and clean area and would say good value for money.
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At first, they had no log of our booking. I called to double check and it took 30 mins to confirm. The manager was lovely and confirmed our booking in the end. Not sure if this was a hotel or third party booking mistake.
Very nice hotel. Very clean. Free car park and a friendly welcome. Rooms are of a good standard and clean. We had Prosecco on arrival which was part of the package. Great way to start!
Spa has very limited facilities. It was very very busy in there and we only stayed for 30 mins or so. No loungers to lie on, just a few chairs.
Had an evening meal as part of the package and the food is a set menu. Overall the food was very nice but again limited due to the set menu.
One or two members of staff were quite rude, as if they didn’t even want to serve you! The others were great though.
The next day we went for breakfast and the staff were great. The breakfast was amazing I must say. Great choice and cooked well. Anything from a full English up to fresh fruit, pastries etc. Best breakfast I have had in a UK hotel!
Overall, I would definitely return. These are little things I guess but none the less, a little frustrating sometimes! Lovely hotel, clean and modern. Food is great. Just one or two staff let it down. Was good value overall and it’s only a 10 minute journey to Reading. Train station is a 5 min walk. Was a very enjoyable stay apart from the little niggles but it happens everywhere.
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