I had a different person give me a wax and do my threading and it wasn't as good it was usually with the person I see normally, I ended up very red and not all hair removed. I like the place overall though and will keep going back but ensure I ask for specific people to do my treatments.
This is probably the most relaxing wax treatment I've received, which has me coming back again and again. Really professional, and great tips for maintenance/prep.