The hard skin on my feet was not removed properly... the pedicure looked ok until I got home where I was able to see that I had gel around my nails on my skin and that the colour was not applied properly. Nicoletta was very nice and talkative but she could have done. a better job. I have had some great gel pedicures at the same place but done by different people. Will return but will choose another person for my gel pedicure for the future