Really not great. I sat with foils on my nails for 25 mins before I was seen. It took an hour and a half for shellac, the £35 charge doesn't include anything except removal and shellac application. No cutical work, no oils. You don't get the wheel to choose your colour, the bottles are 'on the wall' it is difficult to choose when you can't see the colour on. I left with patchy colour which the artist blamed on the colour (grey). Slow and the staff seem a bit confused. She said she didn't usually work there. It was all a bit odd.
The actual salon is ok, there are patches of plaster on the wall and outlines of where things used to be, all aesthetic but doesn't really warrant the price point. There are better in the Brentford area.