Loretta listened carefully to me - and did exactly what I wanted, She didn't cut too much off - and tidied up my scruffy bob really nicely in time for Christmas. I thought I had booked for a cut and blow dry - but just got a rough dry. It didn't make too much difference to me though, as I wasn't going out immediately, and it was raining anyway! I'd definitely come back. Great cut and value for money. Thank you!