The music in the spa wasn't the normal relaxing music you would expect, it was jungle! and it was far too loud when I got into the treatment room, it did get turned down slightly eventually. When I walked into the spa it was unbearably hot, but the treatment room was cold.
At the start of my massage I asked the therapist to focus on my neck and shoulders as I'd been suffering a lot with tension headaches and I asked her to use a lot of pressure. This didn't happen, usually during a massage they work on knots to get rid of them, this didn't happen. I was extremely disappointed and feel it was a complete waste of £39
The ambience was lovely, very relaxed and friendly. My treatment was great - everywhere does it slightly differently but Nasrin was fab, checking with me that I was happy with what and how she was doing all the way through. I will definitely be back - great value too!