The waxing was brilliant, I would definitely go back as the therapist was very thorough and the process was not at all painful.
However I have a feeling she was having a bad day as she was not at all welcoming. There was no smile or any basic conversation before or during the leg wax and she didn't 'tell/ask' me to move my limbs in a certain position, instead she manoeuvred them for me without warning - slightly un-nerving.
I understand some clients may not like to be spoken to, but a general conversation was very much needed.
The facial was ok but I wouldn't say it was relaxing. The room and products were not prepared beforehand and I could hear her wheeling herself over to grab products while my facial was taking place - so I couldn't 'un-wind'
The best part of the facial was the blackhead removal as she was very very thorough.
Overall I think the therapist was having a bad day as she was good at her job, however that reflected negatively when I came in for a 2 hour treatment, expecting to leave feeling relaxed and refreshed.