The lady who waxed me did a very good job, however she was almost too thorough at times e.g. she waxed some small sections repeatedly that ended up very sore. I felt there could have maybe been some relaxation music as it was quite quiet for the duration. When I had to move during my wax the lady left the used wax strips on the bed which was awkward to move around. These were only minor personal setbacks for me, and I would still recommend this place overall.