Dream Nails Loughton Reviews

137 High Road, Loughton, London, IG10 4LT

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Reviews are written by customers after their visit.

4.6
146 reviews

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Written by our customers, so you know what to expect at each and every venue.
Incredible service by Bhupinder and Moui! The most relaxing and detailed treatment for myself and fiance in prep for our wedding in two days. Thank you so much for your smiley faces too xx
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I’ve been getting my nails done here for years now and I always go for Lauren! Her work is honestly top notch, she always puts 100% into every set I ever get and I’ve seen that her work is consistently at a high standard, not just on myself but also on other clients. Nothing is too big or small for her and she can take a simple mood board and bring it to life in nail art. I have never been disappointed and recommend Lauren to everyone and anyone that will give me the chance to talk about my latest nail set! (Images show just a small selection of the nails and nail art Lauren has created for me)
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Excellent pedicure. Lady was so good and my toes stayed on for weeks!
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Staff are very lovely and welcoming 🥰
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I came into the salon and they didn’t even have my appointment on record. When I was finally seated, the technician only filed off a small part of the old material instead of removing it properly, and then applied new product over it. This left my nails thick, uneven, and poorly finished. She asked if I wanted a smaller shape, but even though I said I was happy with my current shape, she still changed it. On top of that, my cuticles were not trimmed, and the color was completely different from what I asked for. What should have been at least a 50–90 minute service was rushed into 30 minutes, and the lack of skill and professionalism really showed. The nails were uneven, bulky, and messy. This was honestly one of the worst experiences I’ve ever had getting my nails done. I usually go to a private technician, but since my boyfriend lives nearby, he recommended your salon as one of the best in the area. Unfortunately, I was extremely disappointed in both the service and the way I was treated. I left unhappy with the shape, color, and quality, and I feel this service did not reflect the price I paid. I would like a refund for such an unprofessional and disappointing experience.
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