Lovely staff in this salon, so attentive. Offered me tea, refreshments and were really welcoming. Happy with my treatments. The manicure wasn’t as perfect as I’ve had from other salons (9/10) however this is the only (very tiny) criticism. Pedicure was great (10/10). I will certainly go back for a massage treatment and also eyed up a Dermalogica facial.
I went for a gel manicure. When I arrived staff were very friendly but the treatment was absolutely terrible. I had requested a dark red colour and, due to inconsistencies with their application, some ended up very thin and pale red where others were dark red and patchy. I complained about this and, without consulting me, they removed the colour from my thumb and replaced it with a different red - they didn’t do this for the rest of my nails and did not ask me about this. At the end, the top coat was applied inconsistently. In all, I came out with an issue on every single nail. I had three different members of staff work on my nails during my appointment and although they offered to remove it for free, I went elsewhere the next day to get them removed because I was that unhappy with them.