Dermadoc Cosmetic Clinic Reviews

54 Shepherd's Bush Road, Hammersmith, London, W6 7PH

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Reviews are written by customers after their visit.

4.7
141 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really great treatment.
I initially booked for a microdermabrasion but after a chat with the very knowledgeable and friendly therapist i opted for a 3 step chemical peel instead(i wasn’t pressured i just decided that i needed a deeper treatment). She explained everything she was doing as she went and how it will benefit my skin. Really nice experience and i look forward to my 2nd treatment :)
Very friendly staff
I arrived for my appointment and the clinic was closed. I sent an email asking for a review of where the process broke down and didn’t receive a reply. I received a voicemail 5 hours later on my mobile saying that the receptionist was there in time implying I was wrong. No apology. No email. Pretty disappointing handling of something that could have been turned around with some simple customer service and some good complaints management. Won’t return to Dermadoc. Will return to Treatwell.
It was perfect, better than expected. Therapsit took me through the treatment and recommneded skin care that suits my needs