Seniz was really great - she listened carefully to what i wanted and offered lots of tips to help me achieve my hair goals. I was keen to maintain as much length as possible whilst removing quite a bit of damage (I hadn't had my hair cut since May 2017) she did a great job and i am really pleased that i haven't lost too much length and my hair is now in much better condition. The only negative was that I paid for a 'Ladies' Wash, Haircut, Luxury Hair Treatment & Blow Dry' - and I'm not sure i had the treatment as i was only at the sinks for a couple of minutes and previously when I've had hair treatments it's taken 20-25 minutes.