Crystal Palace Beauty & Nails Reviews
41 Crawford Street, London, W1H 1JN
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179 reviews
Lovely atmosphere, friendly salon!
Treatment by Valeria•Gel Nails Manicure
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We had a wonderful time at hammam spa. We had a lovely time overall and would recommend to other couples too and friends. I had a massage from a lady called Mace. Lovely place, treatment was very good and thorough, our skin felt so soft after. Thank you!
Mace was exceptional she was amazing, best treatment!
I visited Crystal Palace Spa with my mum and unfortunately our experience in the hammam was very disappointing due to poor hygiene and facilities.
The hammam area was visibly dirty. The same scrub glove appeared to be used for multiple clients, the scrub room was not cleaned between sessions, and the same bucket was reused, which is not acceptable from a hygiene standpoint. The changing room was also dirty and disorganised.
There was an open window in the changing area, which made the space very cold and uncomfortable and increases the risk of getting sick, especially in winter. The showers were poorly equipped — there were no hooks or shelves to hang a shower bag — and the hot water ran out after a few minutes, forcing us to finish with cold water.
The only positive point was the steam room, which was good.
Since returning from the hammam, my eyes have been red and irritated, which is concerning and adds to my dissatisfaction with the cleanliness standards.
I came here with my partner today. I had the best experience from the front door till the end. Ohan provided me with the best massage, feeling really light and limber afterwards. I will definitely be back soon. Thank you
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