It was as if they sat down and discussed "how to make the worst waxing experience ever". The toilet sink had old food in it , the door wouldn't lock, the lady doing my waxing had her hair over her face the entire time, or was on the phone, left the door open for people on the high street to see me, didn't seem to want to touch me (one hand holding phone, one hand waxing), it was really painful (and I've been waxing for 7 years), left my skin sensitive, didn't actually pull any hair out it just got ripped out, left patched of hair, and also patched of wax. When she was done instead of putting oil or cream to soothe my legs she gestured towards her table and products and said help yourself. Also: I wasn't told it was cash only until it was time to pay. She left my appointment early and did it so fast to thread someone's eyebrows.