I booked early in the morning so it was just myself and the hairdresser, no music, so a little lacking in ambience. I was told off and lectured for the hour I was there for the 'state' of my hair even though I had mentioned that due to stress it had become thin. When asking which shampoos I could use, only the brand sold in the salon was given. The haircut itself lasted 5 minutes and I wasn't offered any styling or fringe options. I will not be going back.