Lena always does a fab job on my colour (highlights) the cut wasn't too bad however had a different hairdresser for my cut.. felt abit too much was taken off when I asked for a tidy up and a trim. My hair grows quite quickly so I wasn't too upset however perhaps a little more attention required there, as she didn't show me the cut with a mirror at the end and sort of rushed off to do her next client. Overall really good value.