I loved the result of my eyelash extensions by Helen. She advised that I keep them the same length as my natural lashes and I'm so pleased she did as the results are super natural, which is exactly what I wanted. It was a fairly relaxed experience - I did find it weird to be led closed eyes next to people having their manis and pedis...but then these were my first lash extensions, maybe that's normal! Would recommend as the result is great and the price is good.