Cloud Twelve Spa Reviews

2-5 Colville Mews, London, W11 2DA

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Reviews are written by customers after their visit.

4.7
61 reviews

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Written by our customers, so you know what to expect at each and every venue.
I literally loved it from booking to venue, from treatment to service - a great place I will definitely go back to if I have to chance to. The place is amazing, beautiful, spacious, quiet; the staff is lovely, careful and professional.
Great massage!
Absolutely amazing! This was my first facial and April made me feel comfortable and explained everything she was going to do beforehand. I will absolutely be going back!
We booked the Couples Spa Day, and a few days before were told we had to come in early to have the couples room. The day before, I was called again and told that they had double booked so we couldn't have the couples room or the dolomite quartz treatment. This was very disappointing given we had already been moved. The staff did their best to accommodate - gave us a free drink and a free slice of cake. Overall the experience was great but the booking process was disappointing.
Lovely spa day and very welcoming staff.
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