I was kept waiting in the treatment room when I arrived, until after 10 minutes I popped my head out to see what was taking so long - at which point they remembered I was there and commenced the waxing. The treatment was excellent, she was really quick and thorough with my full arm wax. The salon isn't particularly pretty but it was clean enough, the staff were friendly and the job was done well. The Wahanda price was great too, thanks.