Sadly a horrid experience. My appointment was at the end of the day and the hairdresser rushed. My blonde foils were removed too soon and although the back and sides of my hair were lovely, the top of my hair was orange. I returned a few days later to have it fixed and received hostile treatment. The hairdresser barely spoke to me, washed my toner off without conditioning my hair and didn't offer an apology. I left in tears, and needless to say, still have orange hair. No-go stylist for blonde!!