Civette Hair and Beauty(Chelsea beauty clinic) Reviews

339 Fulham Palace road, SW6 6TD

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Reviews are written by customers after their visit.

4.9
2740 reviews

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Written by our customers, so you know what to expect at each and every venue.
Tina is amazing, great massage!
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The staff are lovely but I think they’re over stretched. I was asked to arrive early for my appointment but there was still a backlog of customers and I was kept waiting for 15 minutes. The salon was crowded and the atmosphere quite hectic. I have a very sensitive scalp and my hair is fine and prone to falling out; as such, I asked for the hairdresser to be as delicate as possible with the brushing/drying process but this request was not really listened to and the whole process was very rushed.
I am really disappointed about my experience at Civette. The salon was really dirty and I had to wait standing at the middle of the salon with wet hair because they had no seat available after my shampoo... The staff doesn’t speak good English and didn’t understand what I wanted. After that, I tried to call 3 times to book a new appointment to fix my hair and the manager never called me back...
Tina was fantastic. After a year of no manicure and pedicure she did a magical job.
I finally got my hair done and I look amazing, thank you Michele for fixing the mess!!