Lorraine was lovely, she really knew what she was doing and made me feel very calm and relaxed even though I was nervous before. Didn't feel embarrassed at all and was comfortable throughout.
My waxing was great. Even after a mix up Lorraine managed to fit me in and was so lovely and welcoming. She used strip wax for the hollywood and bikini wax, whereas previously I have only ever had the hard wax. However although I'd been told it was better with this wax I found Lorraine's method of strip wax much easier, quicker, less painful and gave a cleaner wax with less need for picking the broken wax. Very good value for money and incredibly friendly and very effective wax. Highly recommend.