City Clinic Wimbledon Reviews

70 The Broadway,, Wimbledon, London, SW19 1RQ

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Reviews are written by customers after their visit.

4.1
2574 reviews

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Written by our customers, so you know what to expect at each and every venue.
Such a fantastic place with an amazing service. Staff is very brilliant. The most ideal Institut in London also for waxing! I will come back every time now :) The best I knew . Thanks Wahanda I was desperate before with waxing ! Now I am quite with CleoWimbledon.
Lovely masseuse, but very chatty when I just wanted to relax. She was very attentive and tried her best with my knots.
The customer service to begin with was rubbish! No smiles, just generally a bit awkward. When I was taken in the room, I was told to "get myself ready", wasn't asked if i had been for a wax before/told what to expect etc. And I was expecting to pay £15, as stated on Wahanda, but was charged £10 extra for a hot wax, which wasn't given as an option on the app. I wasn't given anything to cover myself after i had taken my lower clothing off, even though the door to the room opened out in to the corridor of the salon. The lady didn't even knock to ask if I was decent, just walked on in!! She was generally nice through the procedure, which did make me feel better about the experience at the time. I wasn't given an opportunity to check the wax (done in less than 20 minutes, even though the slot is for an hour). I was disappointed that she didn't actually remove any hair from the back! And now I have got home, and embarrassingly, the lower half of my cheeks were stuck together due to a hardened piece of wax being left there - stuck in the hair she didn't remove! I can also see now that there are so many stray hairs all over. Just a disappointing experience overall. So I'm not going to have to complete the job myself!!
I have a Hollywood wax here each month and the staff are really friendly and professional. The place itself is really clean and has a chilled out/relaxed atmosphere. Would really recommend!
Few slots to book on Wahanda so you need some planning ahead but it was definitely worth it. Lovely staff, clean and good job. I was surprised that my hollywood wax was painless and I've tried many salons around Wimbledon. Very good experience and highly recommended.