Perhaps I chose the wrong facial but it was not an enjoyable experience. The treatment involved a quick cleanse, a session where steam was directed at my face for 10 minutes, the therapist then trying to squeeze blackheads - that was so painful I had to ask her to stop (I’ve never experienced pain before). She then applied a mask and said ‘we’ll leave that to work for 10-15 mins’. After a few minutes, I asked if I should be getting a massage or something to fill the time - she said no. I’ve never been ‘left’ before - usually, I have a head massage or a hand massage. I could apply a face mask and leave it for 15 mins at home! To be fair, after some persuasion, the therapist agreed to give me a head massage.
The treatment is described as Shellac but it should be described as Gel because the Shellac brand of products are not used which is misleading.
I question how sanitary things are because the tools don’t appear to be soaking in any fluid or washed after use. The drying box that my hands were put in was stained and felt very grubby.
However my nails do look lovely and the gel seems to be lasting. I just question the quality of the gel and how much it will damage my nails.