Well... have you ever seen someone getting bruised by waxing? Me neither, until this someone was me. Not the first time here but the first with this therapist and it was the most painful waxing experience (I’ve been waxing for years). She didn’t have the right technique, didn’t hold the skin to make it less painful, hurried the whole time and left tons of hair. Not once asked if I was ok, recheck to see if she’s done a good job. Nothing. I had to ask her to re do a but I noticed while I was getting dressed. I get home and I notice more hair left, and a massive bruise on my bikini line, like veins popped kinda bruise. That’s a first. And last. What a difference from the first therapist to this one. :(