My first time visiting Cher. The lady at the desk was really lovely when I mentioned I’ve never had a Hollywood. She was reassuring and put me at ease. The experience was fine and I would go back but there was no soap in the bathroom and the room where I went to have my wax wasn’t the nicest. No music and not a lot of space. I’m also confused about how the wax pots work if the same stick is used when doing the wax? Like it is put in time and time again… otherwise they seem like lovely people.