Beautiful building and gardens, great food and friendly staff
Pool overcrowding spoilt chance to relax , jacuzzi luke warm and organisation a bit lapse
Overall good value for money but missed wow factor
I had a lovely day at Champneys Henlow. The staff were friendly and approachable. The refreshments were very high quality and the lunch buffet was outstanding. I had an aromatherapy wrap which was very relaxing. The jacuzzi and pool facilities were good, as was the steam room and laconium (drying room). The only negative I have is the changing facilities. There are no cubicles to get changed in, and the locker rooms were quite small. In the morning I was getting changed by a locker and a member of staff kept knocking on the door to show people round. This made me feel very uncomfortable.