I regularly have pedicures at champneys and clearly think that the treatment is good value for money as I return on a monthly basis. However, my most recent visit was somewhat disappointing and I have come away thinking that I have wasted my money which is such a shame. The lady that did my treatment was new to the team, and I tried my best to be patient with her and not make a fuss. Ultimately, in the end I had to ask her to tidy up two of the nails and I wasn’t really pleased with her second attempt but I was too embarrassed to say anything.
Listening to this member of staff complain about having to work on a weekend, after paying £40 for a pedicure on my day off was less than conducive to a relaxing experience.
The other colleagues in the spa were professional as ever and it is thanks to them that I will consider revisiting in the future.