the Staff is very kind, the girl at the desk nice and the massage after the color was amazing, however I asked for a color as Houg made for me previous month but saturday it wasn't absolutely the same, Kenny assured me that he followed the records they use to keep about all the traitments they did for me but the color he made is more close to the red than to the brown. Immediately I didn't realize this, at home checking properly I also noted that not all the grey hair were covered