The ambience was decent in the salon and the staff seemed lovely however I have left the salon with a different haircut than I wanted and I hate it. I asked for a few long layers for texture and movement but have ended up with lots of short layers all the way round my head. It’s taken all the density out of my hair which I really didn’t want. All looked okay at the salon but realised the abundance of layers when I got home, not that there’s much that could be done anyway. Also, salon wasn’t very clean and wasn’t impressed with the hair wash. Sev is lovely but not sure she really listened to what I wanted.