I booked the wrong deal, but the lady gladly changed it and was most understanding & helpful. She was a real perfectionist,filed the nails beautifully, made sure nail polish had no bubbles, painted the nails very beautifully and took real good care of them. 2days passed after my shellac and tiny chips are visible on the tops of a few nails, that's why I'm not giving 5 stars. But I'm definitely planning to come back.