booked 50 min luxury spa pedicure in advance, arrived on time, was left to sit for 10 mins then asked to fill out forms which I had already given her! .. I was then with my feet in the footspa for a further 20 mins. ...so over half of my treatment time had been sat with forms and in water! I asked her if she was ready to start but she was busy with other clients flitting between us all - when she finally came over I had a brief scrub and foot massage that was around 7 1/2 mins long, then toe nail paint.. could of done that at home! disappointing
For the amount of money they charge (a good £10-£15 more than some charge in Stratford for example for the same Hot waxing) you would expect a certain amount of attention to detail. A lot of hair was missed or not pulled out from the roots due to simple mistakes like not going against the direction of the hair growth when pulling. I would have mentioned it at the time of waxing, but it was hard to notice until I got home and was able to look in better lighting. Thus because of this I know the wax won't last as long as my usual and cost nearly twice as much as I would normally pay in London. Not the best but okay.