Calista Beauty Salon Romford Reviews

Unit 28, Mercury Shopping Mall, Romford, London, RM1 3EE

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Reviews are written by customers after their visit.

4.2
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Written by our customers, so you know what to expect at each and every venue.
I visited Calista beauty a month ago and was very disappointed with the treatments. The beauty therapist who gave me my massage was texting on her phone whilst giving me the treatment and at points only used one hand to massage my back :-( The facial was also disappointing which I believe was down to the technique as well as the products. The therapist did not assess my skin or ask whether I had any blemishes/areas i wanted to be worked on in particular. My skin didn't feel refreshed or cleansed as you would normally expect after receiving a facial . Finally I had a shellac manicure which was about average but more to do with the fact they used CND products rather than the technique. I wouldn't recommend Calista Beauty.
Got the job done, but the lady who waxed me did an extremely rushed job it was meant to take 45mins and I was done and out in 20. She missed spots and i was left covered in wax in other spots. She told me to clean myself off instead of taking time to apply aftercare product herself which is something I've never experienced before. Very disappointing.
Probably the worst hollywood wax I've ever had. It was so painful, even with the lycon waxed used. This wasn't my first wax and I have never had one that painful before. The therapist seemed like she didn't know what she was doing, and I was left covered in little brown bits of wax that hadn't been pulled off properly. There was also no aftercare, no oil or gel or anything rubbed onto my very sore skin. Also very weird technique of using the stick to rip up the corners of the wax for pulling - never encountered that before and this also was very painful.
I went for the noveau full set, Sammy applies them really well, me and her had convos nlots of laughs which made it more interesting and less boring in the beginning especially as by my second half, (1:30-2hr application) i was very tired n went to sleep whilst she still worked on me! Customer service is swift and i really like the outcome of the lashes they look extremely natural and the length ( 9 and 11) are perfect. Keepers!
Ambience was lovely. Massage was good but definitely not the best I've ever had. The place was very clean, but as its in a mall it was soetomes noisy.
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