I didn’t receive the treatment hence 3 star to be neutral. I went to the salon only to find out the technician wasn’t available and had to cancel the session, about which she rang me and left a voice message but I was at work and unable to confirm this last minute cancellation. Staff was helpful but we couldn’t agree on an alternative appointment. They offered a store voucher to compensate my time and travel wasted which was the best they could do. I wish they could email or text me to save trouble for both parties.
I am so pleased with my Brazilian blowdry- it was my first time at this salon and the experience was great, my hair feels fantastic, I will definitely be back