I arrived a little early but they let me in anyway! They started on time and did a really good job! My hair was pretty dry due to loads of bleaching and colouring. I haven't washed it my haor yet but the end result looks amazing! It took around an hour longer as I have so much hair but they were very friendly about it and didn't charge me for it. The staff is very friendly! I would totally recommend their salon and will definetly come again in 4 months!