We booked via our Boundless membership, which made it great value for money. The food was good (although we found it very odd that the area that was being decorated wasn't blocked off fully to reduce noise, dust and smells). The spa area was nice, but the changing rooms were cramped. Our massages were amazing. Our room was a good size but we did have a couple of small maintenance issues, but hopefully these will be fixed for the next guests
Really enjoyed our short break to Westcliff. The staff made this trip for us, everyone went above and beyond and were just really nice.
Only downfall to it (although we still enjoyed the facilities) was the cleanliness and condition of the rooms/pool room/ changing rooms. They could do with some TLC, they were a bit grubby but otherwise a lovely stay.