Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
2991 reviews
Mum loved it. Lovely environment and great treatment. Will definitely use again
Manicure
A lovely hotel with very pleasant staff! Very accommodating and an amazing massage. I'd never had one before and the lady was so comforting. Well recommended!
Swedish Massage
Our treatments got cancelled the day before we were booked in, we were not impressed can someone tell me how to get a refund??
SwimmingShow all…
I booked this expecting a nice spa day however having booked I phoned the hotel to arrange the treatment. The response by the manager of the spa was rude he said he had no idea what I was talking about. I told him I had booked online he stated he had no such booking. I was advised to call the agent to sort it all out. When this was finally straightened out there was no apology. I arrived at the hotel and found it was down in the depths of the hotel basement. Unpleasant and cold. I was given a robe a towel but no slippers as there had been no delivery that week. I was advised to go upstairs to the hotel lounge for my cream tea in bare feet. The cream scone was stale and I didn't think it worth the calories and left it. I was so unhappy about the experience I decided to just have the facial and go home bypassing the unpleasant and dark pool with sauna. I would give this no stars at all if possible. However the treatment was excellent but I would not have driven one and a half hours for it.
Classic Facials
Changing rooms and main pool are a bit tired and could do with a makeover
PedicureShow all…
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