The treatment itself and the therapist Alice were excellent. It is the hotel spa facilities and cleanliness which left a lot to be desired.Changing rooms were dirty, cramped & uncomfortable. For those looking to spend a spa 'day' there, forget it; No beds around the spa pool, relaxation room is closed due to Covid (cop out - there are no longer any restrications - just space the loungers out a bit). So basically unless you want to stand all day standing, this is not a relaxing day out.
I was walked to where the spa treatments were taken place. I really liked that he took the time to walk me there instead of just giving me directions. The staff at the spa are so lovely and friendly. My massage was on of the best I have ever had and Elysse was very good at making me feel comfortable. I felt so relaxed for the whole duration. She was friendly and kept asking if I was ok and needed water. Great service!!!!
I was very impressed with the hotel, found it very relaxing, the afternoon tea we had was delicious, and both massages were great. It was a treat for my niece`s 50th birthday and she had a great time