My therapist Lisa was so welcoming and made me feel relaxed . She has a wonderful and gentle personality and explained all of the methods and treatments used .
The spa area was clean and welcoming and all the staff was friendly and welcoming .
The Spa etc was excellent We could not fault it. The lunch was good apart from it was booked for 2pm finally got lunch at 3.45 after complaining twice .Said due to staffing .
Staff were very friendly, at reception & in treatments. The relaxation area was still closed (covid), the jacuzzi pool was closed when we first arrived (opened half way through the visit), and the pool was much too cold to just sit and chill, so there wasn't really anywhere to sit and relax at all. The sauna & steam rooms were nice, and the aromatherapy room too. Overall OK & treatments very good.
We came for my fiancé’s birthday, had an absolutely amazing time, it’s a shame the hot tub was closed for maintenance while we were there but all the facilities are firsts rate and the treatments were top class