Stayed 3 days tried to book a massage for my husband no appointments that’s why we booked this hotel
I managed to get a 30 min facial and toes painted so disappointing as day spaeople where getting the appointments
Need to keep some open for residents
But hotel was nice and staff
Brilliant afternoon amazing hot stone massage , followed by a luxury pedicure. Used the sauna , steam room, gorgeous aromatherapy room and spent time in the jacuzzi.
Fantastic venue, nice looking pools and facilities. Took my niece for her birthday. Members were friendly and the atmosphere was good. LOVED Elyse and Lisa who did my massage and facial. Elemis products are also great. Drawback is the pool was way too cold for me and there is just one shower which was hogged by a club member who took over 10 mins to scrub and re-scrub her body.
Disappointed that relaxation room was shut and the floor in the steam room was filthy
Was also disappointed what we paid when we saw it advertised at £55 each all in
Have emailed hotel but no reply