All the staff were wonderful, Luke on reception and Lisa therapist were fantastic. Both very knowledgeable, skilled and friendly making our experience great. Fantastic Indian head massage by Lisa and Luke explained what, where and when and was on hand should we need further info or help. The pools, sauna, steam room, Jacuzzi were fantastic and our afternoon tea great. Just not much space in changing rooms and a bit of decor maintenance needed but it is a very old building.
Thoroughly enjoyable and relaxing stay. The venue is excellent, the facilities great and the staff are genuinely welcoming and friendly. We had the pleasure of having Alice carry out our treatments and she proved to be an absolute gem! Warm, friendly and highly professional, I cannot speak highly enough of our time in her care. Thank you Alice!